Our staff is trained to diagnose hearing aid problems and perform repairs in the office of all makes and models of hearing aids. Should a device require a major repair, it will need to be sent back to the manufacturer. This process typically takes around 10 to 14 days.
We can also send your hearing aid to get a repair estimate to determine the cause of the problem and the cost of the repair. Sometimes it makes more sense to invest money into a new hearing aid instead of repairing an older device.
All new hearing aids come with a repair warranty that covers any minor and major repairs that are necessary. Once this warranty has expired, there are fees associated with repairing hearing aids. Major repairs from the manufacturer will usually include a warranty for 6 to 12 months after it is fixed. There may be the option for third-party funding [link to funding page] to assist with the cost of repairs.
Most hearing aid manufacturers will not repair devices that are over 5 years old. We suggest you resolve any malfunctions as soon as possible.